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Technical Support Specialist – Night Shifts

Propy is a pioneer in the real estate space, aiming to make the whole real estate transaction process fast, easy and secure. Our solution provides to all participants a single platform which allows closing transactions entirely online using cutting edge technologies and modern principles.

Propy Inc is looking for Technical Support Specialist – Night Shifts

KEY RESPONSIBILITIES

  • Address customer questions/issues over email, chat, and remote sessions in a timely and professional manner
  • Research reported issues, work together with the software development and customer success team to isolate and confirm the issues in a report
  • Expand your knowledge of our product and your technical skills
  • Capture customer feedback and feature requests, communicate them clearly with the product management
  • Collaborate with members of different teams across the organization to exchange knowledge, provide valuable feedback and direct the growth of our product and services
  • Build a relationship with the clients, anticipating their needs and proactively attending to their issues before they occur

TO BE A SUCCESSFUL Technical Support Specialist – Night Shifts YOU SHOULD HAVE

  • Working in a transparent environment, which focuses on solving problems and getting things done
  • Home office and flexibility
  • Career growth opportunities
  • A remuneration package that is based on the candidate’s motivation, skills, and experience

WHAT WE OFFER

  • Working in a transparent environment, which focuses on solving problems and getting things done
  • Career growth opportunities
  • Home Office and flexibility
  • A remuneration package that is based on the candidate's motivation, skills, and experience

APPLICATION FORM

Only short-listed candidates will be contacted.

All applications will be treated with strict confidentiality.

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