Case Study
Same Team.
Twice the Capacity.
How AI Doubled Delta South’s Capacity and Slashed Closing Times
In October 2025, Propy completed its second title company acquisition with the purchase of Delta South Title, Inc.
An Alabama-licensed title agency with 40% market share in Mobile County. Delta South operates two offices with 17 employees and has nearly 20 years of operating history, with consistent revenue and profitability across all market cycles.
Founder, Kyle Roach recognized that AI posed a threat to his business as its growth was limited by operational capacity:
Manual data entry and hidden "typing tax" consumed payroll and capped closings
Orders collected all day sat idle, untouched until the next business day
Slow processes blocked expansion into neighboring counties
Propy offered a modern alternative: a technology-first model designed to remove bottlenecks, 2–3x the capacity of existing employees, and enable growth without added friction.
The Challenge
Staying ahead of the AI arms race
Like many profitable title companies, the firm had strong local relationships and a loyal client base built over years of trust.
But the operational backbone of the business remained highly manual.Two employees spent a big chunk of every morning on data entry. Agents would drop off agreements from the day before. Everything had to be re-entered by hand - every time, for every file.
The result
A natural cap on how many deals the team could handle. More business meant more manual work, and there was only so much of that to go around.
A Founder's Perspective
The team had been running on the same software for 15 years. And while it worked, it was holding them back.
"I didn’t want to be left behind when AI started taking over. When Propy came along, it just clicked that this is where the market is headed. Propy made me realize that even with steady profits, we were still turning down business because of how much time we spent on paperwork. What sold me was giving my employees more time back, helping them work smarter, not harder. We’re excited to see how we can grow together.”
Want to hear more from Kyle directly?
Watch the full interview with Eric Cruz, Propy's Chief Revenue Officer.
The Propy Upgrade
A new operating system for modern closings
The Propy Platform becomes the operational backbone of the business, with AI agents embedded directly into the closing workflow.
AI-driven transactions:
Our AI agent extracts information from documents, coordinates tasks, automate communications, and manages every step to closing.
Automatic data capture:
As agents, lenders, and clients interact with the platform, contact details and transaction history are saved automatically.
Team expertise preserved:
100% staff retention following the acquisition, preserving the local relationships and market knowledge that drive deal flow.
"Our order opening process is much more time efficient along with getting information from the agents due to the automated emails. Now the system will automatically input any information given on the contract and will save contact information for any future deal with the agent."
– Kyle
Three Months In
We’re seeing the results
Before Propy
After Propy
Time to open a file
24 Hours to open file
15 minutes (96x faster)
Agreement intake
Staff manually key everything
AI reads & fills contract instantly
Labor
1-2 hours manual
~5 minutes with AI (70% reduction)
Contact data
Filled in every transaction
Saved automatically
AI Automation
0% AI Deal Creation
99.89% AI Deal Creation
Availability
9am - 5pm only
24/7
99.89%
of new deals created by AI
<15 min
to open a file (was 24 hrs)
100%
team retained, no layoffs
3 mo
to full platform adoption
"We can handle a larger number of deals at once and the time it takes for deals to go from order opening to closing has sped up."
– Delta South team
By month three, 100% of all transactions were running on the Propy platform. Every member of the team made the switch.
"Thanks to hands-on experience and proper training, they're learning the tools that make day-to-day work easier, and overall makes their life better."
– Kyle
Delta South proves that upgrading legacy title operations with AI doesn't require layoffs or a loss of local identity. Traditional firms can evolve into high-efficiency, AI-powered operations while preserving the teams and relationships that built the business.
Bring the Future of Closings to Your Business
“We want to empower independent title firms that are already performing at the top of their market but ready to embrace AI to scale further.”
